Terrms & Conditions

Terms of Service

Effective Date: June 7, 2025

Welcome to MCVIS BALLOON PARTY ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and products (collectively, the "Site"). By accessing or using our Site, you agree to comply with these Terms. Please read them carefully before using the Site.

1. Acceptance of Terms

By using the Site, you confirm that you are at least 18 years old or of legal age to form a binding contract. If you do not agree to these Terms, please do not use our Site.

2. Account Registration and Security

  • You may need to register an account to access some features. You agree to provide accurate, current, and complete information and update it promptly if it changes.

  • You are responsible for maintaining the confidentiality of your account credentials and activities performed under your account. Notify us immediately of any unauthorized use.

3. Orders and Payments

  • All orders placed through the Site are subject to acceptance and availability. We reserve the right to refuse or cancel orders for reasons including product unavailability, pricing errors, or suspected fraud.

  • Prices are listed in Malaysian Ringgit (MYR) and may include applicable taxes unless stated otherwise.

  • Payment must be made in full before order processing. Accepted payment methods are listed on the Site.

  • By providing payment details, you authorize us to charge your payment method for the order total.

4. Shipping and Delivery

  • We will make reasonable efforts to ship orders promptly but do not guarantee delivery dates. Delivery times are estimates and may be delayed due to circumstances beyond our control.

  • Shipping fees and methods will be disclosed at checkout.

  • Title and risk of loss pass to you once products are handed over to the carrier.

  • You are responsible for providing accurate shipping information.

5. Cancellation, Returns, and Refunds

  • Orders can be canceled prior to shipment by contacting customer service.

  • Returns and refunds are subject to our Return Policy, available on the Site.

  • Products must be returned in original condition where applicable.

  • Refunds will be processed to the original payment method after we receive and inspect returned items.

6. Product Information

  • We strive to provide accurate product descriptions and images but do not guarantee that content is error-free or complete.

  • Colors, dimensions, and packaging may vary slightly from images shown.

  • We disclaim liability for typographical errors or inaccuracies.

7. Intellectual Property

  • All content on the Site including text, graphics, logos, images, and software are owned by or licensed to MCVIS BALLOON PARTY and protected by intellectual property laws.

  • You may not reproduce, distribute, modify, or create derivative works without prior written consent.

8. User Conduct

You agree not to:

  • Use the Site for unlawful or unauthorized purposes.

  • Interfere with or disrupt Site operations or security.

  • Attempt to gain unauthorized access to other accounts or systems.

  • Post harmful, offensive, or infringing content.

9. Disclaimer of Warranties

  • The Site and products are provided "as is" without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.

  • We do not guarantee the Site will be error-free or uninterrupted.

10. Limitation of Liability

  • To the fullest extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products.

  • Our total liability for any claim related to the Site or products will not exceed the amount paid by you for the product or service.

11. Indemnification

You agree to indemnify, defend, and hold harmless MCVIS BALLOON PARTY, its affiliates, and employees from any claims, losses, damages, liabilities, and expenses resulting from your violation of these Terms or your use of the Site.

12. Privacy and Data Protection

  • Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Site, you consent to our Privacy Policy.

  • Please review the Privacy Policy carefully.

13. Changes to Terms

We may update these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use constitutes acceptance of the revised Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of Malaysia. Any disputes will be resolved exclusively in the courts located in Malaysia.

15. Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions will remain in effect.

16. Contact Us

For questions regarding these Terms, please contact us at:
Email: mcvisballoonparty@gmail.com